Gershwin Theatre Rules

Gershwin Theatre staff wants every visitor and guest to have a great time during their visit. But that means a set of rules and policies have been put in place to make sure everyone stays safe and comfortable during their visit. Please be sure to read these rules – or better contact the venue directly and get the latest rules. If you have any questions about these rules please contact the venue at 212-586-6510.

Bag Screening

All bags will be inspected upon arrival. Luggage, shopping bags, and other large packages that will not fit comfortably with you at your seat will not be checked or allowed inside the theatre. For your convenience, please arrange to check your large bags if you are unable to leave them at home.

Do not leave your personal bags (purses, backpacks) unattended while in the theatre.

Children Policy

The Gershwin Theatre welcomes patrons ages 5 and older. As a courtesy to other guests, children under the age of 5 will not be permitted in the theatre. Please be aware that all patrons, regardless of age, must have a ticket.

Concessions And Food Policy

There are two bars located on the theatre’s second floor and two bars located on the fourth floor where alcoholic and nonalcoholic beverages as well as snacks can be purchased. Bottled water and beverages with secure tops are permitted in the auditorium. The bars begin serving patrons 45 minutes prior to the start of the performance and at intermission.

Gershwin Theatre and other Nederlander Theatres do not permit outside food or beverages.

Patrons seeking to bring in their own food or drink because the food or drink is necessary for medical reasons shall be permitted to bring such food or drink into the theater.

It is imperative for patrons to understand that not only do the theatres sell peanut-related products, it is impossible for any theatre to designate peanut-free seating zones since staff cannot control what food products patrons may bring into the theatres.

COVID-19 Policies

Masks are optional but strongly encouraged for performances until further notice. Certain events may have further requirements. Please refer to the event description or call the venue.

Exchanges/Refunds

All ticket purchases are final and tickets may not be exchanged or refunded. If an event is canceled or postponed, please call the venue for further instructions.

Dress Code

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months. Please make sure your clothing does not feature hate language or imagery.

Late Seating

The seating procedure for latecomers varies by seat section. Generally speaking, late patrons who are seated in the front orchestra are held in the auditorium until approximately twenty minutes after the performance begins. They are then escorted directly to their seats by an usher.

Lost & Found

Did you lose an item at the Gershwin Theatre? Please visit guest services to see if your item was turned in. Otherwise call the venue and offer complete information about your lost item and your contact info.

A member of their customer service team will be in touch with an update.

Patron Security

For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Prohibited Items

Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

  • All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
  • Outside food or beverage
  • Large professional cameras or video recording equipment
  • Flashlights or laser pointers
  • Illegal substances
  • Noise making devices or fireworks
  • Any other item deemed dangerous or inappropriate by security or management

The Gershwin Theatre has the right to refuse entry if any of the above is not adhered to.

Restrooms

Restrooms are located on the second and fourth floors of the theatre.

Smoking

Gershwin Theatre is a non-smoking facility. As such, smoking (including e-cigarettes) is prohibited in the Gershwin Theatre.